Privacy policy

Extern Sales Ventas S.L.U., tax ID B75354985, registered at Calle Saturnino Calleja 20, 1º A, 02005 Albacete, España. Contact: carlos.alaejos@orientaia.com or teresa.rodriguez@orientaia.com.

This website has no forms: we do not collect data through the site.

If you write to us by email or WhatsApp using the published links, we process the data you choose to include in that message: usually your name, your email address or phone number and the content of your enquiry.

We also measure visits in an aggregated, anonymous way (see the analytics and cookies section).

To answer your enquiry and, where applicable, to prepare or manage a business relationship. The legal basis is taking pre-contractual steps at your request and our legitimate interest in answering the enquiries we receive (art. 6.1.b and 6.1.f GDPR).

We do not build profiles or make automated decisions with that data, and we do not use it to send you advertising unless you ask us to.

We keep messages for as long as needed to handle your enquiry and, if it becomes a business relationship, for the applicable statutory retention periods (commercial and tax).

We do not share your data with third parties unless required by law.

If you accept analytics cookies, Google Ireland Limited processes browsing data as a processor, with transfers to the United States covered by the EU-US Data Privacy Framework.

We do use providers that act as data processors: our email provider, the messaging service you choose to contact us (WhatsApp, by Meta Platforms Ireland Ltd.) and the site's hosting provider (Vercel Inc.). Their own terms and international transfer safeguards apply.

We measure visits in two ways. The first is Vercel Analytics, which measures in an aggregated, anonymous way, without cookies and without identifying anyone: it always runs and does not need your permission.

The second is Google Analytics 4, which does set cookies. It only loads if you accept it in the notice shown when you arrive; if you reject it or choose nothing, Google's script is not even downloaded. The legal basis is your consent (art. 6.1.a GDPR) and you can withdraw it at any time from the cookie policy.

Details of which cookies are used, how long they last and how to change your decision are in the cookie policy.

You can request access, rectification, erasure, restriction, portability and objection by writing to carlos.alaejos@orientaia.com or teresa.rodriguez@orientaia.com, stating which right you are exercising.

If you believe we have not handled your request properly, you can lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).